HOUSE RULES

In order to make your stay in the Hostel Zzz as pleasant as possible, please follow the house rules.

RECEPTION

Check-in, check-out

Reception opening hours: 24/7; all days of the year
CHECK-IN at the hostel on the day of arrival is possible between 3pm and 3am.
At the reception you will receive the room key and the bill that you pay at the arrival. There is a deposit of 10EUR IN CASH per room key. You get the deposit back once you return the key.
You get a PARTY PASS WRISTBAND at the check-in, which takes you to 4 different clubs in Ljubljana!
Towels are also available on request at reception, at an additional cost of 1 EUR per towel or 1,5 EUR per bath towel. There are also other items available for sale (conditioning shampoo, body lotion, dental kit, ear-plugs, soap, mini sewing kit, tampons etc.).
CHECK-OUT and departure are mandatory from 7 am to 10 am. Later departure is charged extra, according to the price list. Upon check-out from the hostel, return the room key you received on arrival and all other things (towel, etc.).
Group check-out: When the group leaves, the staff of Hostel Zzz inspects used rooms together with the responsible person of the group. If the rooms are very dirty, an additional cleaning fee of 50 EUR per group room may be charged.
The maximum allowed length of stay in Hostel Zzz is 30 days.
PETS are welcome! The surcharge is 5€ per day (up to 15kg, if more please contact the reception before your arrival) – you receive a »pet bed« and bowl for water/food.
If you want to extend your stay, you must inform the staff at the recepction at least 24 hours before the agreed departure.

Lost and found

Things that guests forget in their rooms are kept for a period of 1 year and then discarded or handed over to local charities / humanitarian / environmental organizations, depending on the item itself.

Guest visits

Guest visitors in the rooms of Hostel Zzz are strictly prohibited. Visits are allowed on the outside terrace of the bar, at the bar Zorica and at the events in K4 Club.

COMMON AREAS

THE KITCHEN

Shared kitchens are positioned at the end of each floor and are avalable for Zzz guests. Clean dishes and work surfaces after each use and clean up after yourself. Be considerate of other guests!

It is forbidden to take inventory from the rooms and common areas of Hostel Zzz.

Store food in the refrigerator in the guest kitchen, label it with your name, departure date and room number. All unlabelled and expired foods will be discarded. Before you leave the hostel, please remove your food from the fridge!

BATHROOM AND SANITARY ROOMS

Bathrooms and toilets are located at the end of each floor. The toilets on the first, second and third floor are mixed - for women and men.

TOURIST TAX

Tourist tax is € 3.13 per person per night and is NOT included in the price. Persons under the age of 18 and 18-30 are entitled to pay half the price of the tourist tax. Tourist taxes are exempt for children up to 7 years of age and participants in educational programs organized in a non-profit manner by associations and other educational institutions.

SURCHARGES

Body lotion: 1 €
Soap: 1 €
Conditioning shampoo: 1€
Mini sewing kit: 2 €
Dental kit: 1€
Earplugs: 0,50 €
Comb: 2 €
Razor: 1 €
Tampons: 5 € (16 pcs)
Towel: 1 € Bath towel: 1,5€
Lock: 5€ deposit + 0,50€ per day
Key deposit: 10€ per key
Using of washer and dryer: 2€ per use
Using of washer and dryer + capsule »All in one«: 3€ per use
Ironing: 2€ per use
Pets: 5€ per day (up to 15kg, if more please contact the reception before your arrival)
Change of sheets in less than 5 days: 3€ per change
Additional cleaning: 50eur

RESIDENCE AND USE

Please do not damage or remove items intended for the accommodation and stay of guests at Hostel Zzz.
Do not change the layout of rooms and common rooms without first consulting the staff.
The guest is liable for damage caused by his fault or the fault of those for whom he is responsible and those who visit him. We will seize your deposit for intentionally causing damage or removing items and we will additionally charge you for the costs associated with your action. Please do not behave inappropriately and disrespectfully towards other guests and staff.
Employees of Hostel Zzz are authorized to comply with house rules and have the right to implement these measures on the premises of Hostel Zzz.
In case of non-compliance with the house rules, the following measures are taken against the violator:
- temporary or permanent ban on entering the premises of Hostel Zzz,
- removal from the premises of the Hostel,
- seizure of your deposit,
- a claim for compensation for damage caused and loss of income due to the damage caused,
- call the police
The amount of damage is determined by the host within the actual cost of repairing the damage. Expenses in excess of the amount of the deposit are paid directly at Hostel Zzz. Exceptions are allowed only in agreement with the management of the institution. In the event that the guest does not agree with this, the damage is determined through the regular legal route, for which the court of Ljubljana has jurisdiction.
The use of a sleeping bag is strictly prohibited.
Each guest receives free bed linen for use at Hostel Zzz. Towels are also available at the reception, at an additional cost of 1 € (smaller), 1,5€ (bath towel). Bed linen and towels can be changed free of charge at reception after six days.
Rooms are cleaned once a day during your stay at Hostel Zzz. Please take care of the cleanliness of the rooms during your stay.
For safety reasons, it is forbidden to lean over windows or balcony railings. Windows may only be used for room ventilation. For safety reasons, it is forbidden to lean over windows or balcony railings. Windows may only be used for room ventilation. Window sills must not be used for sitting, shouting and throwing objects and debris through the window is strictly prohibited.
We are not responsible for guest injuries.
Smaller pets are welcome (up to 15 kg) with a surcharge of 5 €/ day, for larger animals requires prior approval of the stay from the reception of Hostel Zzz.
You can receive guests during the working hours of Bar Zorica or K4 Club, exclusively in the catering part.
Overnight stays of guests who are not registered at the hostel and have not paid for their stay are STRICTLY PROHIBITET at Hostel Zzz.
For storage in the safe (at the front desk) we accept items up to 1000EUR worth.

ALCOHOL, SMOKING, SUBSTANCE AND WEAPONS

Smoking is strictly forbidden in the entire building, except in the smoking room on the ground floor!
Storage and consumption of alcohol in the rooms, possession and use of drugs or possession and use of weapons in Hostel Zzz is prohibited. In case of non-compliance with this rule, the hostel staff can seize such goods and inform the police!
The possibility to buy alcohol is in Bar Zorica and at the reception, purchased alcohol that is not purchased from us is strictly prohibited.

IMPORTANT

Inappropriate behavior towards staff and other guests of the hostel is prohibited! Otherwise, we will notify the police.
In the event of a fire alarm, leave the rooms and the b>uilding immediately after the emergency exits are posted. Emergency exits are also appropriately marked throughout the building.
The fire assembly point is located in the car park at the driveway of Hostel Zzz. Fire regulations and emergency exit signs are posted in the rooms and common areas of Hostel Zzz.
Find out the location of the fire alarm and fire extinguishers, follow the instructions of the fire order and follow the instructions of the staff.
The use of heating and cooking appliances in rooms is not permitted due to fire safety.
In the event of intentional triggering of a fire alarm without a cause, or triggering due to smoking, cooking, etc., in rooms where this is prohibited, the perpetrator covers the costs of firefighting intervention according to the current price list.
Supervision over the implementation of house rules is performed by:
- the staff of Hostel Zzz
- security service at events
Those listed have the right to check compliance with house rules anywhere in the hostel at any time without the permission of the guest.
Front desk staff is available 24 hours per day. For check-in, check-out and other information, the receptionists are at your disposal 24/7. There is a receptionist at the reception, who conducts regular control patrols around the building. For your safety and the safety of our staff, security cameras are installed in the corridors and around the building.
Changes in general house rules at Hostel Zzz are possible at any time, you can get acquainted with them upon check-in at the reception of Hostel Zzz.

Thank you for your attention and adherence to house rules. We wish you a pleasant stay!

LOK4CIJA d.o.o.
Director: Lia Pozvek
In Ljubljana, 5.10.2022

COVID-19 MEASURES

CLEANING

We will maintain and upgrade our cleanliness standards with even stricter cleaning and additional staff training. Our staff will follow NIJZ guidelines - disinfecting hands, wearing a mask, and maintaining a safety distance. Highly loaded common points, such as door handles and usable areas in public spaces, will be cleaned regularly several times a day. In case you need extra towels, please inform our staff at the reception. We will take care of hand sanitizers in front of the main entrance, in the reception, in all common areas and according to the wishes of our guests upon return to the hostel. Following the recommendations of the NIJZ, we withdrew numerous leaflets, magazines and books from the common areas. In case you need them, please contact our staff at the reception. Common rooms and rooms will be regularly ventilated in addition to regular cleaning.

MAINTAINING A SAFETY DISTANCE

Hostel Zzz is located in an older building, with a main entrance, many hallways and shared toilets and a kitchen. Therefore, when implementing security measures, we must also rely on our guests to consistently maintain the recommended safety distance during their stay with us. Where a safety distance of 1.5 meters is not possible, the use of hand masks and disinfectants is mandatory. Our staff will consistently maintain a recommended safety distance of 1.5 meters. Safety instructions and hand sanitizers are available throughout the common areas of the building.

HEALTH

It is crucial that you follow the instructions of the NIJZ and do not travel if you experience symptoms of the disease or do not feel healthy. If you develop symptoms during your stay with us, inform our staff immediately. We will check our staff daily. If any symptoms of coronavirus are suspected, we will send our staff home immediately.